Update ticket

import requests
import json

url = "/api/v1/tickets/example_string"
headers = {
  "Content-Type": "application/json",
  "Authorization": "Bearer YOUR_API_TOKEN (API key (ixk_...))"
}
data = {
  "subject": "example_string",
  "status": "open",
  "status_id": "123e4567-e89b-12d3-a456-426614174000",
  "priority": "low",
  "priority_id": "123e4567-e89b-12d3-a456-426614174000",
  "assignee_id": "123e4567-e89b-12d3-a456-426614174000",
  "inbox_id": "123e4567-e89b-12d3-a456-426614174000",
  "contact_id": "123e4567-e89b-12d3-a456-426614174000",
  "remind_at": "2024-12-25T10:00:00Z",
  "remind_transition_status_id": "123e4567-e89b-12d3-a456-426614174000",
  "custom_fields": {}
}

response = requests.patch(url, headers=headers, json=data)
print(response.json())

const response = await fetch("/api/v1/tickets/example_string", {
  method: "PATCH",
  headers: {
  "Content-Type": "application/json",
  "Authorization": "Bearer YOUR_API_TOKEN (API key (ixk_...))"
},
  body: JSON.stringify({
  "subject": "example_string",
  "status": "open",
  "status_id": "123e4567-e89b-12d3-a456-426614174000",
  "priority": "low",
  "priority_id": "123e4567-e89b-12d3-a456-426614174000",
  "assignee_id": "123e4567-e89b-12d3-a456-426614174000",
  "inbox_id": "123e4567-e89b-12d3-a456-426614174000",
  "contact_id": "123e4567-e89b-12d3-a456-426614174000",
  "remind_at": "2024-12-25T10:00:00Z",
  "remind_transition_status_id": "123e4567-e89b-12d3-a456-426614174000",
  "custom_fields": {}
})
});

const data = await response.json();
console.log(data);

package main

import (
    "fmt"
    "net/http"
    "bytes"
    "encoding/json"
)

func main() {
    data := []byte(`{
  "subject": "example_string",
  "status": "open",
  "status_id": "123e4567-e89b-12d3-a456-426614174000",
  "priority": "low",
  "priority_id": "123e4567-e89b-12d3-a456-426614174000",
  "assignee_id": "123e4567-e89b-12d3-a456-426614174000",
  "inbox_id": "123e4567-e89b-12d3-a456-426614174000",
  "contact_id": "123e4567-e89b-12d3-a456-426614174000",
  "remind_at": "2024-12-25T10:00:00Z",
  "remind_transition_status_id": "123e4567-e89b-12d3-a456-426614174000",
  "custom_fields": {}
}`)

    req, err := http.NewRequest("PATCH", "/api/v1/tickets/example_string", bytes.NewBuffer(data))
    if err != nil {
        panic(err)
    }

    req.Header.Set("Content-Type", "application/json")
    req.Header.Set("Authorization", "Bearer YOUR_API_TOKEN (API key (ixk_...))")

    client := &http.Client{}
    resp, err := client.Do(req)
    if err != nil {
        panic(err)
    }
    defer resp.Body.Close()

    fmt.Println("Response Status:", resp.Status)
}

require 'net/http'
require 'json'

uri = URI('/api/v1/tickets/example_string')
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(uri)
request['Content-Type'] = 'application/json'
request['Authorization'] = 'Bearer YOUR_API_TOKEN (API key (ixk_...))'
request.body = '{
  "subject": "example_string",
  "status": "open",
  "status_id": "123e4567-e89b-12d3-a456-426614174000",
  "priority": "low",
  "priority_id": "123e4567-e89b-12d3-a456-426614174000",
  "assignee_id": "123e4567-e89b-12d3-a456-426614174000",
  "inbox_id": "123e4567-e89b-12d3-a456-426614174000",
  "contact_id": "123e4567-e89b-12d3-a456-426614174000",
  "remind_at": "2024-12-25T10:00:00Z",
  "remind_transition_status_id": "123e4567-e89b-12d3-a456-426614174000",
  "custom_fields": {}
}'

response = http.request(request)
puts response.body

{
  "error": "Bad Request",
  "message": "The request contains invalid parameters or malformed data",
  "code": 400,
  "details": [
    {
      "field": "email",
      "message": "Invalid email format"
    }
  ]
}

{
  "error": "Unauthorized",
  "message": "Authentication required. Please provide a valid API token",
  "code": 401
}

{
  "error": "Forbidden",
  "message": "You don't have permission to access this resource",
  "code": 403
}

{
  "error": "Not Found",
  "message": "The requested resource was not found",
  "code": 404
}

{
  "error": "Too Many Requests",
  "message": "Rate limit exceeded. Please try again later",
  "code": 429,
  "retryAfter": 3600
}