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TicketsAdd internal note (no outbound reply)

Add internal note (no outbound reply)

Only type: 'internal_note' is allowed. Outbound replies are not supported via the API.

curl -X POST "/api/v1/tickets/example_string/messages" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_TOKEN (API key (ixk_...))" \
  -d '{
  "type": "internal_note",
  "body_html": "example_string",
  "body_text": "example_string"
}'
{}
POST
/tickets/{id}/messages
POST
Bearer Token (API key (ixk_...))
Bearer Tokenstring
Required

API key from Settings → API. Pass as Authorization: Bearer <key>

API key from Settings → API. Pass as Authorization: Bearer <key>
Content-Typestring
Required

The media type of the request body

Options: application/json
Request Preview
Response

Response will appear here after sending the request

Authentication

header
Authorizationstring
Required

Bearer token (API key (ixk_...)). API key from Settings → API. Pass as Authorization: Bearer <key>

Path Parameters

Body

application/json
typestring
Required
Allowed values:internal_note

Responses